Family Tree Sync Looks Incomplete
Some MyHeritage family tree updates appear on one device but not another, even though both are signed into the same account. New people are visible, while a few edited details still show the older version. Is this something support can force to resync, or does it normally resolve on its own? I would like to hear how others handled a partial sync without risking duplicate entries. I would rather fix the sync than recreate any of the family tree data.
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Partial MyHeritage sync is easier to address when one device already shows the newer people and only a few edits remain old. I’d avoid recreating those entries because duplicates could appear later. With both devices signed into the same account, myheritage phone number lets the user ask support whether a refresh, sync setting, or account-side update is needed. The ideal result is one consistent family tree across devices while preserving everything already saved. It also helps if the team confirms whether one device should remain unchanged until synchronization finishes.