Package Scan Has Not Changed
For several days, the GOFO Express tracking page has shown the same facility scan even though the delivery estimate is getting close. There is no exception message. That makes it hard to tell whether the parcel is actually moving. Has anyone contacted support at this stage and received a more current location? I would like to know whether they can see scans that do not appear publicly. A support-side scan would make it easier to judge whether the delivery date is still realistic.
3 просмотра
Tracking can stay on one facility scan for several days even while a parcel remains active and no exception notice appears. I’d keep the tracking number, last scan, destination, and estimated delivery date ready so the shipment is easy to identify. A service agent may see a newer carrier event, transfer note, or routing update that has not reached the public page. The useful question is whether the package is still moving normally or needs a trace. When a scan stays unchanged, gofo express customer service contacts gives access to the latest available location and an explanation of whether the delivery estimate still looks realistic. That makes the next decision easier without assuming the shipment has stopped moving.